Support & Inquiries

Get in Touch with the RiffCRM Team at Riffas Services

Have questions about RiffCRM, enterprise volume licensing, custom webhook integrations, or account setup? Our dedicated team at Riffas Services is ready to assist you. We provide fast, personalized technical and commercial support with guaranteed SLAs.

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15-Day Free Trial • No Credit Card Required • Instant 2-Minute Setup

3.5x
Deal Velocity

Faster lead-to-close pipeline cycle

4.9 / 5
User Rating

Rated across 148 verified business reviews

100%
Cloud Isolated

Multi-tenant database security & 2FA

₹299/mo
Starting Price

Flat, transparent plans with zero per-user shock

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Customer Support

Technical issues, bug investigations, webhook debugging, and login assistance.

support@riffasservices.in
SLA: Reply within 2-4 hours
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Sales & Enterprise

High-volume contact tiers, custom enterprise contracts, and annual invoicing.

sales@riffasservices.in
SLA: Same-day callback
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Phone Hotline

Speak directly with our technical support and customer onboarding specialists.

+91 89558 99065
Mon - Sat, 9 AM - 6 PM IST
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Corporate Inquiries

Partnerships, press inquiries, affiliate inquiries, and vendor relations.

info@riffasservices.in
Operating under Riffas Services

Global Operations & Support Engineering

Riffas Services Operations Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM IST
Customer Support: support@riffasservices.in
Hotline: +91 89558 99065
Emergency Server Incident Desk: 24/7 Proactive Monitoring for Enterprise Accounts
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High-Availability Cloud Infrastructure

Engineered for continuous reliability, 99.9% uptime SLA, and sub-second pipeline response times for sales teams worldwide.

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Frequently Asked Questions & Direct Answers

Clear, concise answers to help you evaluate RiffCRM for your revenue team.

How can I contact RiffCRM customer support?

You can reach our dedicated support engineering team directly by emailing support@riffasservices.in or calling our customer hotline at +91 89558 99065. We respond to all technical queries within 2 to 4 business hours, with guaranteed 24-hour resolution for critical support tickets.

What are the customer support operating hours?

Our primary customer support desk operates Monday through Saturday from 9:00 AM to 6:00 PM Indian Standard Time (IST). For Enterprise tier subscribers, 24/7 emergency server incident monitoring and priority escalation channels are actively maintained around the clock with zero holiday downtime.

Do you offer dedicated enterprise onboarding and custom migrations?

Yes. For sales organizations migrating from legacy systems or complex spreadsheets, our technical customer success specialists provide hands-on assistance with CSV contact mapping, custom webhook payload configurations, and automated email sequence migration at no extra setup cost on annual plans.

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